Super Pumped

Previously, on " Super Pumped"...

Frictionless experience for every passenger.

Credit cards on file,

You just get out of the car, get on with your life.

- Tip? - No. Our rev share's

So good, our drivers don't need tips.

Uber has some very special incentives.

Twenty dollars a mile?

Yeah. Thrilled to have you exclusive to Uber.

New plan: We're gonna step up

the information technology on our drivers.

You mean surveillance?

We don't have to use words like that.

- Might cross a line. - So far I can't get anyone to talk.

There's dirt out there. I brought a shovel.

Why do you have such a hard-on for my client?

Here's how Google rolls:

They will bigfoot you, they will lowball you,

And you'll be screwed.

Breakfast, Tuesday, 9:00 a.m.

I want Larry Page there.

You don't actually write code, do you, Tyler?

Travis.

Kalanick.

You got an ask?

Quarter bil.

Our founder just raised some serious cash.

There is nowhere near enough fear

In Silicon Valley right now.

I think you will see some dead unicorns this year.

You're VC's, you're supposed to actually believe

in the company that you put money into,

not just protect yourself from the possibility

you made the wrong call.

Shit.

Opening theme music plays...

"Rooster" by Alice in Chains playing...

Wife and kids household pet

Army green was no safe bet

Speaking Portuguese...

Mmm

If I'm General Patton, and I fucking am, right?

I mean, sorry, wait. Can I curse? I'm gonna curse.

If I'm Patton, is my point, then my drivers are my army.

My family. Really, la famiglia. Uber's one big family.

The drivers, the executives, the investors, Google Ventures,

They just came in heavy.

Biggest investment they have ever made.

That's how radical our vision is.

Yeah

You know he ain't gonna die

Por favor! Não!

What scares you?

I wouldn't really say anybody scares me.

I mean, what?

Big taxi?

Crooked city legislators?

- Clone startups? - You're referring to Lyft.

Uh, you won't hear me say that name.

But, yeah, fuck Lyft. Fuck those guys.

I mean, we beat them. Shook up the world and all that.

But it's ancient history, really.

It's from Uber's primordial era.

It's pretty recent.

Shit moves quick in the cut.

So, what's next?

World domination. Legit.

Our next app update comes in 12 different languages.

We're launching in Southeast Asia, China.

Uber's gonna be ubiquitous across the globe.

Transportation as reliable as running water.

Here

They come to snuff The rooster

Young founders are a hot commodity in the Valley.

Oh, ahem.

You must basically have women on-demand now too.

Ah.

Yeah, we call that Boober.

Okay, well,

I think we should probably...

- Yes. - ...move things along.

Don't forget your bag.

- All right. - Thank you.

We're gonna be right this way.

Thanks. That was fun.

We've got to get our arms around this as soon as possible.

Twelve murdered drivers in Brazil.

The boardroom is an imperium besieged, all right?

A board meeting is an end-times-style brawl.

Katanas, battle axes, fucking ninja throwing stars.

No weapon is off limits.

You play for power, survival,

And you stay for the barbaric gore of it all.

One weak swing loses support of the others,

And your blood paints the boardroom walls.

That's a function of Brazil, not of Uber.

How many taxi drivers died in that country?

Probably a lot more than 12, right?

No, you can't blame a country. The drivers are unsafe

because the passengers don't have to have credit cards

Or IDs to open those accounts.

Yeah, but that's why we have passengers.

And, by the way, exponential growth.

It's the frictionless experience.

You know. Think this through.

One journalist writes about your drivers being murdered

While you're talking to another one about getting laid.

- I did not... - Close enough.

Where does that lead? What other attacks may come?

Now just for the hell of it,

imagine that news crews are, uh, picking up protests

Outside the Uber offices down in Rio.

Just when we're about to get the elusive foothold in China,

Xi Jinping, he sees it.

Pulls the plug on the whole operation.

Other countries follow suit, and before you know it,

The whole fucking worldwide launches tank, Travis.

And/or we do something to address the problem now

And let the drivers know that we give a shit about them.

Pretty amped up, huh?

Well, it's not Gil's back porch, that's for sure.

Is that some kind of Texas expression for bullshit?

No.

And no, Bill,

It sure isn't.

This is unfolding just like we thought it would

when we were jamming on this with Crystal and Angie

up in the hot tub in Truckee.

We've got a big lead

And we've got to protect it, right?

- Hell, yeah. - Cheers.

Hell, yeah.

Hey.

Remember this.

Okay.

No, no. No, I mean it.

It's been you and your best friends

Planning the future in the open air.

Until now.

Hold on to that. Remember it.

Hell, savor this.

That's the point of doing things with people you love.

No, when we first met, you told me that you'd listen

But you wouldn't be bound, so don't give me the love shit.

They'll do what you say,

But not out of fear or calculation.

And you're gonna hear them the same way.

But when this company becomes what I know it will...

Board meetings are not gonna be like this anymore.

I've been in plenty of boardrooms.

You have never been in anything like what you're building here.

When this thing becomes itself...

Board meetings are gonna...

Gonna be the Royal Rumble mixed with the World Series of Poker.

Trust me.

Sounds good.

Hey, guys, get a beer.

When that day comes...

We on the same side of the battle?

Well, if not, you and me will know we fucked up really good.

Introduce you to the guys.

- Bill! - Good to see you again.

- Yeah, thank you. - Gil.

- Hi, Gil. - What's going on

I commissioned a driver survey.

You talked to my drivers without me?

That is squirrelly as fuck.

Jesus.

Yeah. Your drivers are unhappy.

Without their bonuses and their incentives,

They're struggling, Travis.

What kind of schools do they have in their countries?

This spelling and grammar, Jesus Christ.

You know what? Spell and define "Manichaean," Graves,

Or kindly take a listening posture.

It means seeing the world in good or evil only.

Which by the way, I kind of do.

If you line up with me, you line up against me,

I never forget that shit.

It's not time for philosophizing.

It's time for tipping.

Ti...?

That's your big solve for building driver trust?

- Maybe it's a start. - No. Sorry.

No, I don't think you guys are seeing

The full theater of war here.

In a couple years, drivers won't even be an issue.

The future of Uber is one that moves beyond drivers.

The future doesn't matter if we don't get there.

Tipping is an extra 20% to the drivers' bottom line.

It shows them that we stand behind them as a company.

Let them know they can trust you.

Like I do, Travis.

Flip the perception.

Tipping begins to get that done.

And it's also just right.

No.

I'm sorry, no.

I'm not even gonna go on the defensive for a second, man.

When I walk in this room, it should be like Kirk Gibson